General Returns Policy

We guarantee your satisfaction on every product we sell with a full refund. All items must be returned within 30 days of purchase for a refund.  The following policies apply:

1. All items must be returned with their original product packaging 
2. A copy of the packing slip or the customer email receipt must accompany all returns. 
3. Refunds will be in the form of your original payment (on the same credit card as the original purchase)
4. Refunds will be processed within 10 days of our receipt of a return
5. To better serve our customers, please include a note stating the reason for the return

Return Shipping

For your protection, we recommend that you use a traceable carrier that can provide you with delivery confirmation.  We shall not be responsible for items returned that are lost or damaged in transit. Postage and handling charges, both to and from our warehouse will be paid by the customer, and are non-refundable. We will reimburse shipping charges related to the return or exchange of defective products inside the U.S. only.

Return To

Pinnacle 3 Direct Solutions, Inc.
1645 Lakes Parkway
Suite A
Lawrenceville, GA 30043